Term and Conditions

1. Introduction

Johnston and Murphy Store (“we,” “our,” or “us”) operates menshoessalestores.com, catering to discerning gentlemen who value exceptional quality in footwear and apparel. Our collection includes dress shoes, formal wear, casual attire, and accessories designed for the modern gentleman with refined taste.

2. User Obligations and Responsibilities

2.1 Account Registration

While not mandatory for browsing, creating an account enhances your shopping experience. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration and checkout processes. This includes ensuring shipping addresses are correct to avoid delivery complications.

2.3 Prohibited Activities

• Using our site for any unlawful purpose
• Attempting to interfere with site security or functionality
• Making fraudulent purchases
• Reselling our products for commercial purposes without authorization
• Submitting false information during registration or checkout

3. Products and Services Description

3.1 Product Range

We specialize in premium men’s footwear and apparel including:

• Dress shoes and formal footwear
• Blazers, coats, and jackets
• Business and casual shirts
• Pants, jeans, and shorts
• Polos and t-shirts
• Sneakers, sandals, and slip-ons
• Shoe care products and accessories

3.2 Product Quality

All our products reflect the Johnston and Murphy commitment to exceptional craftsmanship, using premium materials and traditional techniques combined with contemporary design.

3.3 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after ordering, we will notify you promptly.

4. Order and Payment Terms

4.1 Order Process

Orders are processed within 1-2 business days. You will receive an order confirmation email with details of your purchase. A second email with tracking information will follow once your order ships.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country’s regulations.

4.4 Shipping Information

We ship globally, excluding select areas in Asia and remote regions. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary based on location and customs processing.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of receipt. To be eligible for return, items must be:

• Unworn and in original condition
• In original packaging with all tags attached
• Accompanied by the original packing slip or order confirmation

5.2 Non-Returnable Items

The following items cannot be returned or exchanged:

• Opened shoe care products and accessories
• Items marked as final sale
• Personalized or custom-made products
• Items without original tags or packaging

5.3 Return Process

To initiate a return:

1. Contact customer service at [email protected] within 15 days of receipt
2. Include your order number and return details
3. Ship items to our returns center at the address provided
4. Use trackable shipping as you are responsible for return shipping costs

5.4 Refund Information

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable. Refund timeframes:

• Credit Cards: 5-10 business days
• PayPal: 3-5 business days

6. Intellectual Property

All content on this website, including logos, text, graphics, images, and product designs, is the property of Johnston and Murphy Store and protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

Johnston and Murphy Store shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use or inability to use our website
• Delays in shipping beyond our reasonable control
• Customs delays or import restrictions
• Minor variations in product color or texture due to monitor settings

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, details how we collect, use, and safeguard your data.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Arizona, United States. Any disputes shall be resolved in the courts of Phoenix, Arizona.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our site after changes constitutes acceptance of the modified terms.

11. Contact Information